Check before sending
Some messages only carry information. Plain and fast, and a machine handles those perfectly well. Most messages ask for more than that. They need the person at the other end to feel a particular way, about what you wrote and about you. Paste one you are about to send. It comes back with how it lands, what weakens it, and the negations quietly doing damage.
Pun intended.
This instrument runs on AI. The rules it applies are human. They come from people who spent careers studying how words land. The shelf is long; here is the front row: John Gottman‘s research on what makes difficult conversations succeed or fail, Marshall Rosenberg‘s Nonviolent Communication, which hears the need underneath the reproach, Bill Eddy‘s method for defusing high-conflict exchanges, and the finding that a reader’s brain skips the word ‘not’ and hears exactly the thing you hoped to avoid. Two more teachers sit on my shelf, and they mark the instrument’s limit: Amy Cuddy on presence, Olivia Fox Cabane on the mechanics of charisma. What they studied exists only live.
An instrument is good for a quick check before you press send. For the complex knots, a misread client, a team that has stopped listening, a letter that will decide a relationship, nothing compares to a human. That is what the rest of this site is for.